Results for: how to request a remake (32)

How to Request a Remake

…the Fit of Your Casual Pants Advanced Tips for Tailored Jacket Fit Advanced Tips for the Perfect Dress Pant Fit Request your remake by going to your Order History, clicking on the order in question, and then clicking the “Request a Remake” button. Then, follow the prompts to specify the… Read

How to Request a Tailored Clothing Remake

…button “Request a Remake” in the Tailored Clothing section of the page. Then follow the prompts to specify the size or style changes you want to make to either (or both) the jacket/pants, confirm your shipping address, and submit the remake request. Option 2: Request Fit Advice from Proper Cloth… Read

How to Request a Casual Pant Remake

…perfect and you’re confident you know what needs to change, you can conduct your own fit assessment and request a remake yourself without any assistance.  Request your remake by going to your Order History, clicking ‘Order Details’, then the “Request a Remake” button. Follow the prompts to specify the size… Read

How to Request a Shirt Remake

…a dress shirt. We don’t want you to go through the trouble of waiting for your remake only to discover another fit issue later. Request your remake online by going to your Order History and clicking the button “Request a Remake” in the Shirts section of the page.  You’ll be… Read

Remake Requested – How to Return the Original Item

Per our Return and Remake Policy, customers must agree to send back the original custom garment when a remake is provided. Tips Submit a Return Request through your Proper Cloth account, detailing the appropriate reason for the return and choosing ‘Complimentary Remake’ as the desired resolution. Please use the prepaid… Read

How to Request Custom Garments On Hold

“Request On Hold Items” button Follow the prompts through to complete your request. Modify Your On Hold Items Upon requesting the garments on hold from your Order History, you will be prompted to confirm the desired size profile and the style details of each item. At this point, you can… Read

How to Return a Product

…Check Our Return Policy While our return policy is quite flexible, it is not unlimited. Before sending an item back, please be sure that it is eligible for a return. If you’re unsure, just ask!  2. Submit a Return Request To return an eligible item, submit a new Return Request Read

How Much Can Your Garment Be Altered by a Tailor?

…well beyond Proper Cloth’s alteration reimbursement allowance. If this dimension requires adjustment, we recommend choosing a different base jacket size or requesting a remake. The fit of the shoulders can make or break the overall silhouette of your jacket. The Shoulder Width should fall just past the ends of your… Read

How Jacket Sleeve Opening Width Should Fit

…size for a better fit or would like to request a remake for more dramatic changes to the Sleeve Opening Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read

How Jacket Center Back Length Should Fit

…size for a better fit or would like to request a remake for more dramatic changes to the Center Back Length, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read

How Jacket Bicep Width Should Fit

…jacket size for a better fit or would like to request a remake for more dramatic changes to the Bicep Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read

How to Report a Potential Quality Issue

Submit a Return Request To inform Proper Cloth of a potential quality issue, follow these steps: Start a new Return Request through your Proper Cloth account. Click + New Return Select the item for which you wish to report a quality issue Select the appropriate reasons for returning the item (Damaged,… Read

How Jacket Shoulder Slope Should Fit

…A tailor can easily adjust the shoulder slope of a jacket that needs a Raised Shoulders adjustment. A Lowered Shoulders adjustment will require a remake, however, as this change affects the jacket’s structure noticeably. We recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read

How to Have Your Custom Pants Altered Locally

…for future orders. Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your pants altered locally can be faster than requesting a full remake. Check here for current delivery times for Casual Pant or Tailored Clothing remake(remakes have the same delivery… Read

Having a Garment Altered by Your Tailor

…your saved sizes for future orders. Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for current delivery times for garment remake(remakes have the same delivery times as new orders)…. Read

When Should I Start Shopping for My Wedding?

…and FAQs related to shipping. Upon receipt, the shirt will need a wash or two (wash cold, hang dry) to remove the shrinkage allowance we add during production. In the event that your first shirt isn’t 100% perfect, we offer 2 complimentary remakes to get it just right. The remakes… Read

How Jacket Shoulder Width Should Fit

…Width, Sleeve Width, or center back seam can potentially correct some of the aforementioned issues, however, it’s best to consult us for recommendations. If your jacket is in noticeable need of Shoulder Width adjustments, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read

How Jacket Chest Width Should Fit

…up to 1” (2” in circumference) without affecting the jacket’s structure noticeably. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read

How Jacket Midsection Width Should Fit

…up to 1” (2” in circumference) without noticeably affecting the jacket’s structure. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read