How to Request Custom Garments On Hold

You’ve carefully evaluated your ‘send first’ custom garment or remake and you’re ready to request the balance of your order.

  1. Log into your account
  2. From the top right menu (hover the mouse over your name) select “Order History“
  3. Click the “Order Details” link next to the original order number
  4. Click the “Request On Hold Items” button
  5. Follow the prompts through to complete your request.

You’ll still have a chance to adjust the details of your items on hold.

While requesting your ‘On Hold’ items you’ll have the opportunity to modify the following:

  • Item sizes
  • Item design/style options
  • Shipping address

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