Site Functionality (16)

How to Modify an Outstanding Order

Generally speaking, we provide a ‘modification window’ of less than 18 hours from when your custom product is ordered until it can no longer be modified. At that point, the order data is sent to our … Read

How to Request Custom Garments On Hold

You’ve carefully evaluated your ‘send first’ custom garment or remake and you’re ready to request the balance of your order. Modify Your On Hold Items Upon requesting the garments on hold from your Order History, you … Read

How to Customize the Style of a Garment

Click ‘Customize’ to change the style of a custom shirt, jacket, or pant The ‘Shop’ gallery features a variety of custom garments and stocked products that Proper Cloth offers. For custom-made garments like shirts, pants, and … Read

Ordering Fabric Samples

How to order shirt fabric samples from Proper Cloth We try our best to make our shirt fabric photographs and descriptions communicate the true essence of a fabric, but sometimes you just have to see the … Read

How to Update and Share Your Favorites

Favorites is a place to save your favorite Proper Cloth custom and stocked products for future reference. How to Update Your Favorites On every product page, next to the product name is a bookmark icon. Click … Read

How to Request a Shirt Remake

Getting a perfect-fitting custom dress shirt on the first try is not always possible. For many people, the absolute perfect fit will require a remake (or two). Some aspects of a shirt fit are hard to … Read

How to Tell If a Product Will Be Restocked

Pending Restock Item/Fabric If the product page indicates an Estimated Restock Date, the item/fabric should be available for new orders around the estimated time indicated. Click ‘Be Notified When Back In Stock’ to receive an email … Read

How to Report a Website Issue

If you experience an issue and want to report a potential bug on the Proper Cloth website, please Contact Us with the following information: Our Customer Experience Team will get back to you quickly and in … Read

How to Order a Short Sleeve Shirt

To order a short sleeve shirt, you’ll first want to create a short sleeve shirt size in the Custom Sizes section of your account. You can use our handy tool for converting your long sleeve dress … Read

Managing Your Custom Shirt Style Profiles

Creating A Style Profile Proper Cloth offers the ability to save your favorite collar, cuff, pocket, placket, yoke, button, and monogramming options as a ‘Style Profile’ in your account. Style Profiles can be created and modified … Read

Shirt Size Update June 4, 2020

We’re excited to announce that we’ve made some updates to our custom shirt sizing algorithm. Here are the updates, what they provide, and how they will affect custom sizes created prior to the updates. Tenth Inch … Read

Supported Browsers

Our site is optimized to support the latest web browsers. We support the current versions of Chrome, Microsoft Edge, Firefox, and Safari. Found some functionality that isn’t working properly? Let us know.

How do I add a pocket to my shirt?

Adding a Pocket to a Pre-Designed Shirt The ‘Shop Gallery‘ features shirts that Proper Cloth has designed, produced, and photographed to simplify the ordering process. To add a pocket to one of the pre-designed Shop Gallery … Read