Remake Requested – How to Return the Original Item

Per our Return and Remake Policy, customers must agree to send back the original custom garment when a remake is provided.

Tips

  • Please use the prepaid return shipping label included in the packaging of your original custom order shipment.
  • If you’re reusing the box your Proper Cloth order arrived in, be sure to either remove the original postage label or apply the label on top of the original.
  • There’s no need to email us first if you’re sending back a remake.
  • No worries if the item has been worn once or twice.
  • Send the item back within 30 days of your remake order date.
  • If your order didn’t arrive with a return shipping label, or your need a new one, please Contact Us.
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