…Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for current delivery times for Tailored Clothing remakes (remakes have the same delivery times as… Read
…perfect and you’re confident you know what needs to change, you can conduct your own fit assessment and request a remake yourself without any assistance. Request your remake by going to your Order History, clicking ‘Order Details’, then the “Request a Remake” button. Follow the prompts to specify the size… Read
…the Fit of Your Casual Pants Advanced Tips for Tailored Jacket Fit Advanced Tips for the Perfect Dress Pant Fit Request your remake by going to your Order History, clicking on the order in question, and then clicking the “Request a Remake” button. Then, follow the prompts to specify the… Read
…don’t want you to go through the trouble of waiting for your remake only to discover another fit issue later. Request your remake online by going to your Order History and clicking the button “Request a Remake” in the Shirts section of the page. You’ll be prompted to enter in… Read
With Proper Cloth’s Perfect Fit Guarantee, we offer a complimentary remake on your first order to ensure a perfect fit. In the event that you decide to use your free remake to adjust the size of your first custom item, you’ll be glad to know that we can remake the… Read
Per our Return and Remake Policy, customers must agree to send back the original custom garment when a remake is provided. Tips Please use the prepaid return shipping label included in the packaging of your original custom order shipment. If you’re reusing the box your Proper Cloth order arrived in,… Read
…let us know that it’s coming. In your email include the following information: Order ID Name of the product in the order Reason for return Specify if you’d like a Refund, Store Credit, Remake, or Exchange For remakes of custom products: specify if you will process the remake yourself, or… Read
…Width We don’t generally recommend having a tailor adjust the Shoulder Width of a tailored jacket. It’s a complex and expensive alteration that could cost well beyond Proper Cloth’s alteration reimbursement allowance. If this dimension requires adjustment, we recommend choosing a different base jacket size or requesting a remake. The… Read
…A tailor can easily adjust the shoulder slope of a jacket that needs a Raised Shoulders adjustment. A Lowered Shoulders adjustment will require a remake, however, as this change affects the jacket’s structure noticeably. We recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read
…for future orders. Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your pants altered locally can be faster than requesting a full remake. Check here for current delivery times for Casual Pant or Tailored Clothing remakes (remakes have the same delivery… Read
…on how to adjust your tailored jacket size for a better fit or would like to request a remake for more dramatic changes to the Sleeve Opening Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More details on tailoring capabilities here…. Read
…support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for current delivery times for garment remakes (remakes have the same delivery times as new orders)…. Read
…on how to adjust your tailored jacket size for a better fit or would like to request a remake for more dramatic changes to the Center Back Length, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More details on tailoring capabilities here…. Read
…current turnaround times). Upon receipt, the shirt will need a wash or two (wash cold, hang dry) to remove the shrinkage allowance we add during production. In the event that your first shirt isn’t 100% perfect, we offer 2 complimentary remakes to get it just right. The remakes can adjust… Read
…opinion on how to adjust your tailored jacket size for a better fit or would like to request a remake for more dramatic changes to the Bicep Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More details on tailoring capabilities here…. Read
You’ve carefully evaluated your ‘send first’ custom garment or remake and you’re ready to request the balance of your order. Log into your account From the top right menu (hover the mouse over your name) select “Order History“ Click the “Order Details” link next to the original order number Click the… Read
…the sleeve, lengthening or decreasing the sleeves by any more than this is not recommended. For alterations requiring more dramatic changes to the fit, we recommend contacting the Customer Experience Team for assistance with a remake. More details on that here. Jacket Sleeve vs. Shirt Sleeve Length Measurement Jacket Sleeve… Read
…Width, Sleeve Width, or center back seam can potentially correct some of the aforementioned issues, however, it’s best to consult us for recommendations. If your jacket is in noticeable need of Shoulder Width adjustments, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read
…0.4” (0.8” in circumference), and reduce it up to 1” (2” in circumference) without affecting the jacket’s structure noticeably. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More details on tailoring capabilities here…. Read
…0.4” (0.8” in circumference), or reduce it up to 1” (2” in circumference) without noticeably affecting the jacket’s structure. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More details on tailoring capabilities here…. Read