…team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for current delivery times for Tailored Clothing remakes (remakes have the same delivery times as new orders)…. Read
…perfect and you’re confident you know what needs to change, you can conduct your own fit assessment and request a remake yourself without any assistance. Request your remake by going to your Order History, clicking ‘Order Details’, then the “Request a Remake” button. Follow the prompts to specify the size… Read
…the Fit of Your Casual Pants Advanced Tips for Tailored Jacket Fit Advanced Tips for the Perfect Dress Pant Fit Request your remake by going to your Order History, clicking on the order in question, and then clicking the “Request a Remake” button. Then, follow the prompts to specify the… Read
…a dress shirt. We don’t want you to go through the trouble of waiting for your remake only to discover another fit issue later. Request your remake online by going to your Order History and clicking the button “Request a Remake” in the Shirts section of the page. You’ll be… Read
With Proper Cloth’s Perfect Fit Guarantee, we offer a complimentary remake on your first order to ensure a perfect fit. In the event that you decide to use your free remake to adjust the size of your first custom item, you’ll be glad to know that we can remake the… Read
Per our Return and Remake Policy, customers must agree to send back the original custom garment when a remake is provided. Tips Submit a Return Request through your Proper Cloth account, detailing the appropriate reason for the return and choosing ‘Complimentary Remake’ as the desired resolution. Please use the prepaid… Read
…well beyond Proper Cloth’s alteration reimbursement allowance. If this dimension requires adjustment, we recommend choosing a different base jacket size or requesting a remake. The fit of the shoulders can make or break the overall silhouette of your jacket. The Shoulder Width should fall just past the ends of your… Read
…A tailor can easily adjust the shoulder slope of a jacket that needs a Raised Shoulders adjustment. A Lowered Shoulders adjustment will require a remake, however, as this change affects the jacket’s structure noticeably. We recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read
…for future orders. Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your pants altered locally can be faster than requesting a full remake. Check here for current delivery times for Casual Pant or Tailored Clothing remakes (remakes have the same delivery… Read
…size for a better fit or would like to request a remake for more dramatic changes to the Sleeve Opening Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read
…your saved sizes for future orders. Our support team is always happy to help update your profile for you. A Potentially Faster Alternative In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for current delivery times for garment remakes (remakes have the same delivery times as new orders)…. Read
…size for a better fit or would like to request a remake for more dramatic changes to the Center Back Length, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read
…and FAQs related to shipping. Upon receipt, the shirt will need a wash or two (wash cold, hang dry) to remove the shrinkage allowance we add during production. In the event that your first shirt isn’t 100% perfect, we offer 2 complimentary remakes to get it just right. The remakes… Read
…jacket size for a better fit or would like to request a remake for more dramatic changes to the Bicep Width, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read
You’ve carefully evaluated your ‘send first’ custom garment or remake and you’re ready to request the balance of your order. Log into your account From the top right menu (hover the mouse over your name) select “Order History“ Click the “Order Details” link next to the original order number Click the… Read
…Something Else, etc.) Upload a photo of the affected area of the garment. Upload a photo of the white ID tag sewn into the garment. Additional photos are welcome if they help to highlight the nature of the suspected problem. Select the desired resolution (Complimentary Remake, Store Credit, etc.) Select… Read
We stand behind our products and want you to love all of your Proper Cloth pieces. With that in mind, we have a generous return policy designed to enable you to conveniently return items that you don’t love, and to remake custom items in new sizes, free of charge. 1…. Read
…Width, Sleeve Width, or center back seam can potentially correct some of the aforementioned issues, however, it’s best to consult us for recommendations. If your jacket is in noticeable need of Shoulder Width adjustments, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake…. Read
…up to 1” (2” in circumference) without affecting the jacket’s structure noticeably. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read
…up to 1” (2” in circumference) without noticeably affecting the jacket’s structure. For alterations requiring more dramatic changes to the fit, we recommend submitting a Fit Advice Request to get custom size recommendations for a potential remake. More information on how Proper Cloth garments can be altered by a tailor…. Read