At Proper Cloth, we’re obsessed with fit. So it’s only fitting that we guarantee it’s perfect.

Our Perfect Fit Guarantee applies to our custom shirts, casual pants, and our tailored clothing (suits, jackets, pants), but note that we approach the guarantee for each garment type with slightly different methods.

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If your first shirt isn’t perfect, we’ll remake it—free of charge.

Smarter Sizing

However you choose to create your custom size—whether with our Smart Sizes questionnaire, by measuring yourself at home, or by stopping by our showroom—our research and algorithms ensure your shirt will fit the way you want it to, no matter your body type or fit preferences.

Easier & More Accurate Adjustments

Want to make changes to the fit of your first shirt? No problem. We’ll remake it for you free of charge to save you time and to maintain consistent, replicable sizing for your future orders.

Scientific Precision

Our advanced made-to-measure production system allows us to make careful sizing adjustments in a digitally specified, precise way. Everything about your fit is digitally controlled and integrated with our proprietary CAD system so we can update it with extremely personal adjustments at any time.

Great Customer Service & Fast Turnaround

Our friendly NYC-based customer service folks are experts in custom clothing and they’ll do what it takes to achieve your unique perfect fit. Plus, our shirts deliver to your door in about 2 weeks, so it won’t be long before you’re looking—and feeling—your absolute best.

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If your custom suit, jacket, or pants fit isn’t perfect, we’re happy to provide the following adjustment options:

1. Have the garment adjusted by your own local tailor. Send us a photo of the receipt and we’ll provide you with store credit (up to $125 for a suit, $75 for a jacket, $50 for dress pants, or $30 for casual pants).
2. Work with our team to determine what changes need to be made, and have Proper Cloth alter the garment for you or remake it in a new size.
3. Return the garment to us for a full refund.

*Note that we will not accept returns of clothing that has been altered.