Proper Cloth Careers
View All OpeningsHere at Proper Cloth, we’re always working toward the Perfect Fit. From our custom garments, to our tech, to our customer service - we want to be the best in the business. Having the most fun while doing it is an added perk! Do you think you’d be a perfect fit on our team? We’re always looking for great folks to join us.
Our Values 🎯
We value collaboration, honesty, empathy, and excellence for excellence’s sake. No task is too small or too big, and if we’re going to do something, we want to do it to the highest possible standard. Above all, we treat everyone with respect, and everyone’s big ideas are encouraged. If this sounds like you, you’ll fit in great here.
Career Development 💪
We are serious about everyone’s personal and professional growth. Not only do we give our people the opportunities to build new skillsets, we give them the tools as well. From lunch-and-learn trainings, to one-on-one coaching sessions, we know that our people are our greatest asset and are proud to invest our time and resources into taking them to the next level.
We Have Fun 🎉
We like to work hard! And we reward hard work with some of the best perks around: Catered lunches, a stocked kitchen, cold brew and kombucha on tap, a clothing allowance (shirts, shirts, and more shirts!), monthly team outings, full health benefits, and competitive PTO. Oh, and did we mention? We’re a dog-friendly office!
Equal Opportunity Employer ⚖️
This should go without saying, but to be absolutely clear, we are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We are committed to hiring the best people regardless of gender, sexual orientation, age, race, color, religion, disability, Veteran status, marital status, gender identity, and citizenship.
Our Positions
Engineering Team
From the beginning, great engineering has been core to Proper Cloth. Our ecommerce platform is built from the ground up to support totally custom, made-to-order clothing. We also build tools to automate and streamline business operations, and to analyze data for smarter decision-making. We’re a small, core team building and continuously releasing new features and updates every day. We’re looking for extremely capable engineers that bring new expertise and ideas to the table.
Many ecommerce platforms exist. What makes Proper Cloth’s unique is that it’s built from the ground up to support totally custom, made-to-order clothing. It’s this element of custom that makes what we’re building so powerful: we can quite literally produce a shirt in any style and any size. Quickly and cost effectively. Perfect fit becomes a reality and user experiences become truly personalized. Through it all we generate and collect data about fit and style preferences that other ecommerce companies can only dream of. We’ve only just begun to scratch the surface of what’s possible.
With so many options, custom clothing can easily become overwhelming. It takes an intuitive, multi-layered front-end design to keep it simple and user friendly for novices, yet flexible for experts. Complex, data powered algorithms make custom sizing a snap. Sophisticated business process flows enable customers to help themselves without assistance. Powerful backend systems keep our operations team lean. Extensive use of data analytics and optimization help us continuously refine and improve our marketing, user experience and even physical products.
Some of the features and tools we’ve built include:
- Custom shirt configurator
- Custom size prediction algorithms
- Wishlist management
- Custom size management
- Custom shopping cart and checkout
- Custom CRM and CMS
- Order management tools
- Fraud detection
- Business analytics tools
- Continuous feedback systems
Some of the technologies we currently leverage include:
- Object oriented PHP with ADOdb abstraction layer
- MySQL
- Linux based server admin
- GitHub
- AWS
- Stripe and Paypal payment processing
- LESS CSS Framework
- Node, jQuery, Vue.js
No current openings.
Marketing Team
At Proper Cloth, we’re on a mission to create the world’s next great luxury brand. A brand with all the attention to detail, quality and exceptional customer service that you’d expect from a heritage luxury brand, but built on a platform of technology, leveraging custom fit, and made-to-order for a superior customer experience. We look up to companies like Tesla and Apple that have combined technology and design for beautiful, functional products, as well as the great menswear brands and retailers of the past. We’ve worked hard to create the best-in-class men’s custom shirt offering in the world, but we need to spread the word. It takes a great marketing team to help explain why what we do is so special. At Proper Cloth our in-house marketing team focuses on generating positive brand awareness, driving new customer acquisition, and continuing to engage with existing clients. Our approach to marketing is a fascinating blend of quantifiable, data driven analysis, and creative, qualitative thinking.
Ecommerce Product Photography Manager
View Info & ApplyDescription
Help create the future of custom clothing ecommerce with Proper Cloth. We’re looking for an experienced manager, with a high attention to detail, and an interest in process optimization to join our photography team. In this role you will be overseeing the ecommerce photography process at Proper Cloth, managing a small team of photographers and product stylists and working in person from our beautiful studio in Soho, New York. At Proper Cloth, great Ecommerce photography is all about consistency, quality, and efficiency. You will oversee the process from start to finish, as you shepherd products from arrival, to still-life photography, to on-figure photography, to editing, and finally to image uploads. The whole way you will be helping ensure your team is performing, products look great and the process is running smoothly.
Responsibilities
- Manage and oversee daily operations and the total process of ecommerce photography
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- Product arriving, product preparation, still-life photography, on-figure photography, file naming, image editing and digital asset management
- Coordinate schedules of team and priorities of shoots
- Ensure all photography is consistently executed to Proper Cloth standards
- Manage a small team of photographers and product stylists and interns
- Ensures all team members are trained in studio workflow procedures
- Ensures all studio invoices, expense receipts, relevant documentation are processed and given to correct departments such as HR and Accounts Payable
- Fully onsite role 5 days per week
Requirements
- Excellent organization skills
- Proficiency in Capture One, Excel, Google Calendar, ClickUp, etc
- Excellent process management and optimization skills
- High attention to detail
- Keen eye for photography - able to detect small differences between photographs such as shadow darkness, white balance, pinned silhouettes, wrinkles, etc
- Experience managing a team, inspiring, coaching, checking in, holding accountable, etc.
- Expert knowledge of e-commerce photography workflow processes including merchandise preparation, equipment set-up, lighting, set builds, on-set best practices, along with knowledge of post-production
Benefits
- Competitive 401(k)
- Generous clothing allowance and discount
- Comprehensive benefits (medical, dental vision)
Photo Retoucher & Editor
View Info & ApplyDescription
Beautiful photography is critical to the Proper Cloth user experience. Whether it's outdoor lifestyle photography or studio product photography, the images need to be beautiful and the products need to look perfect. Retouching, color adjusting, clone stamping, distorting, and other forms of photoshop artistry are an essential part of the process.
We’re looking for a retoucher to join the Proper Cloth Marketing team. Daily tasks will include coloring product images, editing on figure images, and collaborating with our team on fashion campaigns. You’ll work in tandem with photographers, editors, art directors, stylists and our Head of Art & Photography everyday.
This is a full-time position. You’ll work out of our headquarters in NYC.
Your day-to-day:
- Color adjust photos to be consistent across multiple resources
- Edit studio photographs to ensure color accuracy and balance
- Produce web-ready crops and organize files carefully
- Collaborate on in house advertising concepts
- Prepare images for print
Requirements:
- You have at least 5 years experience as a photo editor
- You are an expert in Photoshop
- Knowledge of digital photography systems
- You are incredibly detail oriented and able to follow instructions carefully
- You are honest and humble and can give and take critique productively
- You have a positive, optimistic, can-do attitude and are committed to becoming the absolute best you can be
- A positive attitude and an eagerness to learn is a must
- Submit your portfolio for review
Benefits:
- Comprehensive Benefits (medical, dental, vision)
- Access to OneMedical Membership
- Salary range is $60,000-$80,000
- Hybrid schedule, requiring three days per week in the office and the other two remotely.
Operations Team
An ecommerce business like ours has many moving parts and it’s the operations team that holds it all together: making sure items ship on time, products stay in stock, and inventories stay up to date. New products are constantly arriving from all over the world and being prepped for launch. Orders are shipping out to customers daily. With our volume steadily increasing there are always new challenges. We’re working hard to expand our custom shirt service to a global customer base and to add a range of new product types and are expanding the operations team to help do that.
No current openings.
Sales & Customer Experience Team
There’s a good reason we have over 50,000 5-star ratings: our incredible customer experience team. We’re a fun group, full of energy and stories. Every customer experience team member must go through our intensive training program to become an expert on shirting fabrics, styles and how to make a custom shirt fit perfectly. It’s a rigorous program because the customer experience team is standing by to answer the most particular questions about men’s clothing, to provide personalized style advice, to help customers create and tune their custom sizes, and to provide whatever support customers may need.
Showroom Client Advisor (Part Time)
View Info & ApplyDescription:
Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.
We're looking for a part time Showroom Client Advisor to assist clients in one of our beautiful showrooms. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.
We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.
Requirements:
- Take measurements and assist clients with creating their custom clothing sizes
- Help clients understand fabrics and design options
- Provide clients with style advice
- Help clients make adjustments to their custom garments for a perfect fit
- Assist clients in placing their orders
- Ensure showroom is orderly and product well presented
Who you are:
- Reliable and punctual
- Positive with a friendly attitude
- A hard worker who will do what it takes to get the job done
- Motivated to be your best self every day
- Selling is one of your key strengths
- Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
- Generous custom clothing allowance!
- Employee discount on items beyond clothing allowance
- Free lunches & snacks
- Hourly wage of $30
Showroom Concierge (Part-Time)
View Info & ApplyDescription
At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in both of our New York Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients. As our Part-Time Showroom Concierge for our Midtown Showroom, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.
Responsibilities:
- Greet customers
- Check in customers
- Answer showroom calls
- Process returns
- Manage tailoring services
- Maintain showroom standards/appearance
Requirements:
- Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
- Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
- Ability to build rapport with customers and uphold a professional appearance.
- Strong interpersonal skills, fostering a positive and collaborative team environment.
- Commitment to embodying and promoting the mission and values of Proper Cloth.
- Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
- Weekend availability is a must.
Benefits:
- Hourly wage: $30.00/hour
- Daily Catered Lunch
Application Process:
If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.
Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!
Showroom Manager (Washington DC)
View Info & ApplyDescription:
We're looking for a Showroom Manager to join our team. As our Showroom Manager you will be instrumental in representing the Proper Cloth brand in person. You will be responsible for inspiring the team to create the ultimate customer experience that is in line with our Proper Cloth brand values. In addition to managing and mentoring the team, you will become an expert in menswear, custom clothing, fabrics, and everything that goes into making someone look good and feel good.
We strive to deliver an extraordinary shopping experience, and as a Showroom Manager, you will be leading your team to do exactly that. This position gives you the opportunity to be a great leader and to mentor a successful team in a new market for the brand.
Proper Cloth is open to clients by appointment and has a tremendous focus on the customer experience that you will help curate. This is a salaried position that starts between $70,000 - $75,000 + benefits (see below), but there is ample opportunity for more.
As we expand our retail operations you will be closely involved in helping us scale future showrooms and popup shops. You will report to our Head of Showrooms and work closely with our other Showroom Managers. This is a full time and in-person position.
Responsibilities
- Achieve target sales and showroom goals
- Recruit, train, and develop showroom staff
- Ensure team is continually up to date on all product knowledge
- Set and maintain clear goals and objectives for staff
- Ensure showroom is clean and product well presented to maintain brand image
- Cultivate an exceptional experience for customers
- Provide continual feedback, coaching, and evaluation of staff
- Manage showroom team schedules and hours
- Conduct monthly check ins and annual performance reviews for the Washington DC showroom team
- Maintain communication and work closely with corporate partners such as the Head of Showrooms, Showroom Visual Manager, Customer Service Team, and Showroom Training Manager
- Manage showroom events and projects as needed
- Assist in implementing a local clienteling strategy
- Champion Proper Cloth brand values
Desired Qualifications
- 1-3 years of retail management or assistant management experience
- Effectively lead and mentor team
- Interest and general knowledge of menswear brands and styles
- Ability to work under pressure and in fast-paced environments
- Excellent interpersonal skills
- Familiarity with Proper Cloth and the benefits of made-to-measure clothing
- Entrepreneurial spirit to take our showroom to the next level
- Availability to work any day including weekends based on needs of the business
What we offer:
- Competitive Salary + bonus opportunity
- Full healthcare benefits (Medical, Dental, Vision)
- Employer paid life-insurance
- 401(k) with match
- Generous PTO policy
- Incredible clothing allowance and discounts
- Catered lunch everyday!
Employment Type:
Full Time
Salary Range:
$70,000 - $75,000 + bonus
Product Team
At Proper Cloth, we get excited about beautiful clothes. Fabrics, shapes, colors and patterns. Drape and structure. Silhouettes and subtle details. We aspire to create some of the worlds greatest clothing and we have a small internal team dedicated to developing new fabrics and styles.
In-House Tailor
View Info & ApplyDescription
Do you have a keen attention to detail? Are you a highly skilled tailoring specialist? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.
We're looking for a part time in-house tailor to assist clients that come to one of our showrooms. As an in-house tailor, you will be instrumental in representing the Proper Cloth brand and our commitment to excellence. You will learn all about our dress shirt fabrics, garment construction, and our custom suiting.
We strive to deliver an extraordinary shopping experience, and as an in-house tailor you will provide an extra level of service to our customers. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by providing necessary alterations that will give our customers their best fits in jackets, trousers, casual pants, denim, and some outerwear.
Requirements:
- Previous experience in alterations
- Thorough knowledge of basic machines used in alterations.
- Proficient in sewing and making garments.
- Keen sense of color perception and fabric types
- Time management and organizational skills
- Ability to work in a fast-paced environment
- Well-developed interpersonal and communication skills
- Professional appearance and manner
Who you are:
- Reliable and punctual
- Positive with a friendly attitude
- A hard worker who will do what it takes to get the job done
- Motivated to be your best self every day
- Attention to detail is one of your key strengths
- Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
- Generous custom clothing allowance!
- Employee discount on items beyond clothing allowance
- Free lunches & snacks
- Hourly wage of $30