Proper Cloth Careers

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Here at Proper Cloth, we’re always working toward the Perfect Fit. From our custom garments, to our tech, to our customer service - we want to be the best in the business. Having the most fun while doing it is an added perk! Do you think you’d be a perfect fit on our team? We’re always looking for great folks to join us.

Our Values  🎯

We value collaboration, honesty, empathy, and excellence for excellence’s sake. No task is too small or too big, and if we’re going to do something, we want to do it to the highest possible standard. Above all, we treat everyone with respect, and everyone’s big ideas are encouraged. If this sounds like you, you’ll fit in great here.

Career Development  💪

We are serious about everyone’s personal and professional growth. Not only do we give our people the opportunities to build new skillsets, we give them the tools as well. From lunch-and-learn trainings, to one-on-one coaching sessions, we know that our people are our greatest asset and are proud to invest our time and resources into taking them to the next level.

We Have Fun  🎉

We like to work hard! And we reward hard work with some of the best perks around: Catered lunches, a stocked kitchen, cold brew and kombucha on tap, a clothing allowance (shirts, shirts, and more shirts!), monthly team outings, full health benefits, and competitive PTO. Oh, and did we mention? We’re a dog-friendly office!

Equal Opportunity Employer  ⚖️

This should go without saying, but to be absolutely clear, we are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We are committed to hiring the best people regardless of gender, sexual orientation, age, race, color, religion, disability, Veteran status, marital status, gender identity, and citizenship.

Our Positions

Engineering Team

From the beginning, great engineering has been core to Proper Cloth. Our ecommerce platform is built from the ground up to support totally custom, made-to-order clothing. We also build tools to automate and streamline business operations, and to analyze data for smarter decision-making. We’re a small, core team building and continuously releasing new features and updates every day. We’re looking for extremely capable engineers that bring new expertise and ideas to the table.

Many ecommerce platforms exist. What makes Proper Cloth’s unique is that it’s built from the ground up to support totally custom, made-to-order clothing. It’s this element of custom that makes what we’re building so powerful: we can quite literally produce a shirt in any style and any size. Quickly and cost effectively. Perfect fit becomes a reality and user experiences become truly personalized. Through it all we generate and collect data about fit and style preferences that other ecommerce companies can only dream of. We’ve only just begun to scratch the surface of what’s possible.

With so many options, custom clothing can easily become overwhelming. It takes an intuitive, multi-layered front-end design to keep it simple and user friendly for novices, yet flexible for experts. Complex, data powered algorithms make custom sizing a snap. Sophisticated business process flows enable customers to help themselves without assistance. Powerful backend systems keep our operations team lean. Extensive use of data analytics and optimization help us continuously refine and improve our marketing, user experience and even physical products.

Some of the features and tools we’ve built include:

  • Custom shirt configurator
  • Custom size prediction algorithms
  • Wishlist management
  • Custom size management
  • Custom shopping cart and checkout
  • Custom CRM and CMS
  • Order management tools
  • Fraud detection
  • Business analytics tools
  • Continuous feedback systems

Some of the technologies we currently leverage include:

  • Object oriented PHP with ADOdb abstraction layer
  • MySQL
  • Linux based server admin
  • GitHub
  • AWS
  • Stripe and Paypal payment processing
  • LESS CSS Framework
  • Node, jQuery, Vue.js

No current openings.

Marketing Team

At Proper Cloth, we’re on a mission to create the world’s next great luxury brand. A brand with all the attention to detail, quality and exceptional customer service that you’d expect from a heritage luxury brand, but built on a platform of technology, leveraging custom fit, and made-to-order for a superior customer experience. We look up to companies like Tesla and Apple that have combined technology and design for beautiful, functional products, as well as the great menswear brands and retailers of the past. We’ve worked hard to create the best-in-class men’s custom shirt offering in the world, but we need to spread the word. It takes a great marketing team to help explain why what we do is so special. At Proper Cloth our in-house marketing team focuses on generating positive brand awareness, driving new customer acquisition, and continuing to engage with existing clients. Our approach to marketing is a fascinating blend of quantifiable, data driven analysis, and creative, qualitative thinking.

No current openings.

Operations Team

An ecommerce business like ours has many moving parts and it’s the operations team that holds it all together: making sure items ship on time, products stay in stock, and inventories stay up to date. New products are constantly arriving from all over the world and being prepped for launch. Orders are shipping out to customers daily. With our volume steadily increasing there are always new challenges. We’re working hard to expand our custom shirt service to a global customer base and to add a range of new product types and are expanding the operations team to help do that.

Fulfillment & Operations Associate

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Description:

As a member of the Operations team, you will be instrumental in keeping our fulfillment, shipping, and internal processes running smoothly. In this role you will learn how to efficiently ship different types of products, manage inventories, process returns, and more. You'll communicate with our customer experience team and work with them closely to resolve customer issues. In addition, you’ll gain experience in fabrics, garment construction, design, and what it means to operate with a customer-centric mindset.

What You'll Do:
  • Order fulfillment of all Stocked Product offerings
  • Tracking and management of on-hand inventory
  • Receiving and processing new and returned products
  • Analyzing daily product and supply levels to better anticipate shortages and increase optimization
  • Working with our Product and Art teams to ensure products are launched on schedule
  • Quality inspection on returned products
  • Moving displays from showroom and operations locations
  • Maintaining and communicating workflow platforms to help our Customer Experience team stay on top of updates.
Who you are:
  • Strong communication skills
  • Highly organized, detail-oriented
  • Focused on execution, problem solving, and process improvement
  • Self-starter
  • Great time management skills and accountability
  • Ability to thrive in fast paced environments
  • Interest in menswear or entrepreneurship
  • Proficient in Google Docs / Microsoft Office
Perks:
  • Daily Catered Lunch
  • Clothing Allowance
  • Full health benefits
Other details:
  • This position requires you to be in the office.
  • This is a Full Time position.

Apply Here

Operations Intern

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We're looking for a new intern to help out with daily operations. You'll be working closely with the entire Proper Cloth team, learning about retail sales, operations, customer service and product design. The opportunity will require 3-5 days per week at the Proper Cloth headquarters in SoHo for a minimum of 12 weeks and will be paid ($20/hour).

Daily Tasks:
  • Preparing orders for customers
  • Receiving and organizing returned products
  • Cut and organize fabric samples
  • Tracking and management of on-hand inventory
  • Learn how to use all operation platforms
  • Manage return logs
Learning Opportunities
  • Follow a structured program designed for you!
  • Shadow and/or interview employees in other departments throughout the company
  • Assisting in the optimization of operations processes and functions
  • Work with cross functional teams
  • Work in an open environment where questions are encouraged
Who you are:
  • Strong communication skills
  • Highly organized, detail-oriented
  • Focused on execution, problem solving, and process improvement
  • Self-starter
  • Great time management skills and accountability
  • Ability to thrive in fast paced environments
  • Interest in menswear or entrepreneurship
  • Proficient in Google Docs / Microsoft Office
Perks:
  • Daily Catered Lunch

Apply Here

Sales & Customer Experience Team

There’s a good reason we have over 50,000 5-star ratings: our incredible customer experience team. We’re a fun group, full of energy and stories. Every customer experience team member must go through our intensive training program to become an expert on shirting fabrics, styles and how to make a custom shirt fit perfectly. It’s a rigorous program because the customer experience team is standing by to answer the most particular questions about men’s clothing, to provide personalized style advice, to help customers create and tune their custom sizes, and to provide whatever support customers may need.

Showroom Client Advisor (Part Time)

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Description:

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a part time Showroom Client Advisor to assist clients in our beautiful new midtown location. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.

Requirements:
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who you are:
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Hourly wage of $22
COVID:
  • We take all precautions so that Proper Cloth is a safe place for employees and customers. Staff wears masks while customers are in the showroom and customers that are fully vaccinated may choose to take their masks off.

Apply Here

Showroom Manager

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We're looking for a Showroom Manager to join our team. As our Showroom Manager and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will be responsible for inspiring the team to create the ultimate customer experience that is in line with our Proper Cloth brand values. In addition to managing and mentoring the team, you will become an expert in menswear, custom clothing, fabrics, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Manager, you will be leading your team to do exactly that. This position gives you the opportunity to be a great leader and to mentor a successful team.

Proper Cloth is open to clients by appointment and has a tremendous focus on the customer experience that you will help curate.

As we expand our retail operations you will be closely involved in helping us scale future showrooms and popup shops. You will report to our Head of Showrooms and work closely with our Midtown Showroom Manager. This is a full time and in-person position.

Requirements:
  • Achieve target sales and showroom goals
  • Recruit, train, and develop showroom staff
  • Ensure team is continually up to date on all product knowledge
  • Set and maintain clear goals and objectives for staff
  • Ensure showroom is clean and product well presented to maintain brand image
  • Cultivate an exceptional experience for customers
  • Provide continual feedback and evaluation of staff
  • Manage showroom team schedules and hours
  • Conduct performance reviews for the Soho showroom team
  • Maintain communication with Midtown Showroom Manager and Head of Showrooms
  • Manage showroom events and projects as needed
  • Assist in implementing clienteling strategy
  • Champion Proper Cloth brand values
Desired Qualifications:
  • 1-3 years of retail management or assistant management experience
  • Effectively lead and mentor team
  • Interest and general knowledge of menswear brands and styles
  • Ability to work under pressure and in fast-paced environments
  • Excellent interpersonal skills
  • Familiarity with Proper Cloth and the benefits of made-to-measure clothing
  • Entrepreneurial spirit to take our showroom to the next level
Benefits:
  • Competitive Salary + bonus opportunity
  • Full healthcare benefits (Medical, Dental, Vision)
  • Employer paid life-insurance
  • 401(k) with match
  • Generous PTO policy
  • Incredible clothing allowance and discounts
  • Catered lunch everyday!

Apply Here

Showroom Client Advisor (Full Time)

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Description:

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a Showroom Client Advisor to assist clients in one of our two beautiful showrooms. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment. This is a salaried position that starts at $52,000 + benefits (see below), but there is ample opportunity for more.

Requirements:
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who you are:
  • Reliable and Punctual
  • A hard worker who will do what it takes to get the job done
  • High energy, friendly, and compassionate
  • Smart and well-organized – able to multitask effectively
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits/Perks:
  • Full health benefits
  • Competitive 401(k)
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches and snacks!
COVID:
  • We take all precautions so that Proper Cloth is a safe place for employees and customers. Staff wears masks while customers are in the showroom and customers that are fully vaccinated may choose to take their masks off.

Apply Here

Product Team

At Proper Cloth, we get excited about beautiful clothes. Fabrics, shapes, colors and patterns. Drape and structure. Silhouettes and subtle details. We aspire to create some of the worlds greatest clothing and we have a small internal team dedicated to developing new fabrics and styles.

Associate Buyer

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About:

We are looking for an aspiring Associate Buyer in Men’s Shirting to assist our Head of Design. This person must have a love for product (particularly menswear), experience in planning and organization, and some relevant buying or merchandising experience. This position calls for someone that is extremely organized, has excellent communication skills, is able to work on a deadline, and has impeccable attention to detail.

Responsibilities:
  • Execute orders
    • Work with product design team to place shirt fabric orders with suppliers in Italy, China, Japan and Portugal, etc
    • Coordinate fabric orders and shipments with mills and factory partners
    • Manage shirt fabric inventory and develop replenishment orders based on sales data
  • Design
    • Monitor, track, and report on all shirt fabric developments
    • Assist product design team in shirt fabric selection and approvals
  • Organization
    • Organize and maintain the product design team’s shirt fabric sample library
    • Update and maintain organization of product development collection database
    • Maintain present and future product ideas in office in an orderly fashion
  • Inter-Team Communications
    • Help update and maintain internal product launch calendar
    • Set up new shirt fabric styles for Proper Cloth’s website using internal tools
    • Provide copywriting team necessary information for writing fabric/product descriptions
Required:
  • Bachelor’s Degree
  • Strong attention to detail
  • Proficiency in MS Office (Excel)
  • Ability to multi-task and manage a calendar
  • Meticulous and creative
  • Great written and verbal communication skills
  • Deadline oriented
We’d like to see:
  • Buying or merchandising internship/job experience
  • Strong interest in clothing design
  • Awareness of trends and activity in the menswear market
  • Ability to work independently

Apply Here