Proper Cloth Careers

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Here at Proper Cloth, we’re always working toward the Perfect Fit. From our custom garments, to our tech, to our customer service - we want to be the best in the business. Having the most fun while doing it is an added perk! Do you think you’d be a perfect fit on our team? We’re always looking for great folks to join us.

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Our Values  🎯

We value collaboration, honesty, empathy, and excellence for excellence’s sake. No task is too small or too big, and if we’re going to do something, we want to do it to the highest possible standard. Above all, we treat everyone with respect, and everyone’s big ideas are encouraged. If this sounds like you, you’ll fit in great here.

Career Development  💪

We are serious about everyone’s personal and professional growth. Not only do we give our people the opportunities to build new skillsets, we give them the tools as well. From lunch-and-learn trainings, to one-on-one coaching sessions, we know that our people are our greatest asset and are proud to invest our time and resources into taking them to the next level.

We Have Fun  🎉

We like to work hard! And we reward hard work with some of the best perks around: Catered lunches, a stocked kitchen, cold brew and kombucha on tap, a clothing allowance (shirts, shirts, and more shirts!), monthly team outings, full health benefits, and competitive PTO. Oh, and did we mention? We’re a dog-friendly office!

Equal Opportunity Employer  ⚖️

This should go without saying, but to be absolutely clear, we are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We are committed to hiring the best people regardless of gender, sexual orientation, age, race, color, religion, disability, Veteran status, marital status, gender identity, and citizenship.

Our Positions

Sales & Customer Experience Team

There’s a good reason we have over 140,000 5-star ratings: our incredible customer experience team. We’re a fun group, full of energy and stories. Every customer experience team member must go through our intensive training program to become an expert on shirting fabrics, styles and how to make a custom shirt fit perfectly. It’s a rigorous program because the customer experience team is standing by to answer the most particular questions about men’s clothing, to provide personalized style advice, to help customers create and tune their custom sizes, and to provide whatever support customers may need.

Showroom Client Advisor NYC (Part Time)

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Description:

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a part time Showroom Client Advisor to assist clients in one of our beautiful showrooms. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.

Requirements:
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who you are:
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Hourly wage of $30
Important Notice:

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Apply Here

Showroom Concierge (Part-Time) in NYC

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Description

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in both of our New York Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients.  As our Part-Time Showroom Concierge for our Midtown Showroom, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times.

Responsibilities:
  • Greet customers
  • Check in customers
  • Answer showroom calls
  • Process returns
  • Manage tailoring services
  • Maintain showroom standards/appearance
Requirements:
  • Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
  • Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
  • Ability to build rapport with customers and uphold a professional appearance.
  • Strong interpersonal skills, fostering a positive and collaborative team environment.
  • Commitment to embodying and promoting the mission and values of Proper Cloth.
  • Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
  • Weekend availability is a must.
Benefits:
  • Hourly wage: $30.00/hour
  • Daily Catered Lunch
Application Process:

If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!

Important Notice:

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Apply Here

Showroom Concierge (Part-Time) in Chicago

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About

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in all of our Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients.  As our Part-Time Showroom Concierge for new Showroom in Chicago, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times. 

Responsibilities
  • Greet customers
  • Check in customers
  • Answer showroom calls
  • Process returns
  • Manage tailoring services
  • Maintain showroom standards/appearance
Requirements
  • Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
  • Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
  • Ability to build rapport with customers and uphold a professional appearance.
  • Strong interpersonal skills, fostering a positive and collaborative team environment.
  • Commitment to embodying and promoting the mission and values of Proper Cloth.
  • Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
  • Weekend availability is a must.
Application Process:

If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!

Benefits

Hourly wage: $30.00/hour Daily Catered Lunch

Important Notice:

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Apply Here

Showroom Lead Client Advisor (Chicago)

View Info & Apply
Description

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands that is also values-driven and has opportunities for growth.

We're looking for a Showroom Lead Client Advisor to assist clients in our newly opening Showroom in Chicago. As a Showroom Lead Client Advisor you will be instrumental in representing the Proper Cloth brand in person. You will possess knowledge about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly so that our customers will look and feel good after visiting us in the showrooms.

Your Mission as a Showroom Lead Client Advisor is to provide Proper Cloth customers with friendly, efficient, and accurate showroom support and help ensure the showroom runs smoothly when the Showroom Manager is not present. You will act as a role model to other Client Advisors by demonstrating the behaviors and results needed to exceed the expectations of our customers.

We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.

Requirements
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented Handle escalated customer issues and resolve conflicts between team members when the Showroom Manager is not present Manage the appointment schedule to ensure appropriate time slots are open, Client Advisors are productive with similar appointment opportunities, and all customers are greeted and handled as quickly as possible when the Showroom manager is not present Provide advice to Client Advisors for size adjustments and product suggestions as needed Ensure the showroom is clean and orderly at all times Close the showroom according to the closing checklist at the end of day when the Showroom Manager is not present
Who you are:
  • Possess the confidence and resilience to handle stressful, uncomfortable situations, providing polite leadership, calm diplomacy, and thoughtful suggestions to resolve conflicts amicably.
  • Reliable and punctual
  • Respectful to customers and co-workers and contribute to a positive, productive, team oriented work atmosphere
  • A hard worker who will do what it takes to get the job done and exceed goals
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Accepting of feedback from manager and peers graciously, and adaptive to new company initiatives with an open mind
Benefits
  • Full health benefits
  • Competitive 401(k)
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Monthly Bonus Incentives
  • Salary range is $55,000-$60,000

Apply Here

Full-Time Showroom Client Advisor (Chicago)

View Info & Apply
Description

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands that is also values-driven and has opportunities for growth.

We're looking for a Showroom Client Advisor to join our brand new Showroom in Chicago. As a Showroom Client Advisor, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment. This is a salaried position that starts at $59,000 + benefits (see below), but there is ample opportunity for more.

Requirements
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who You Are
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits
  • Full health benefits
  • Competitive 401(k)
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Monthly Bonus Incentives

Apply Here

Part-Time Showroom Client Advisor (Chicago)

View Info & Apply
Description

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a Part-Time Showroom Client Advisor to join our brand new Showroom team in Chicago. As a Showroom Client Advisor you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.

Requirements
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who You Are
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Hourly wage of $30
Important Notice:

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Apply Here

Engineering Team

From the beginning, great engineering has been core to Proper Cloth. Our ecommerce platform is built from the ground up to support totally custom, made-to-order clothing. We also build tools to automate and streamline business operations, and to analyze data for smarter decision-making. We’re a small, core team building and continuously releasing new features and updates every day. We’re looking for extremely capable engineers that bring new expertise and ideas to the table.

Many ecommerce platforms exist. What makes Proper Cloth’s unique is that it’s built from the ground up to support totally custom, made-to-order clothing. It’s this element of custom that makes what we’re building so powerful: we can quite literally produce a shirt in any style and any size. Quickly and cost effectively. Perfect fit becomes a reality and user experiences become truly personalized. Through it all we generate and collect data about fit and style preferences that other ecommerce companies can only dream of. We’ve only just begun to scratch the surface of what’s possible.

With so many options, custom clothing can easily become overwhelming. It takes an intuitive, multi-layered front-end design to keep it simple and user friendly for novices, yet flexible for experts. Complex, data powered algorithms make custom sizing a snap. Sophisticated business process flows enable customers to help themselves without assistance. Powerful backend systems keep our operations team lean. Extensive use of data analytics and optimization help us continuously refine and improve our marketing, user experience and even physical products.

Some of the features and tools we’ve built include:

  • Custom shirt configurator
  • Custom size prediction algorithms
  • Wishlist management
  • Custom size management
  • Custom shopping cart and checkout
  • Custom CRM and CMS
  • Order management tools
  • Fraud detection
  • Business analytics tools
  • Continuous feedback systems

Some of the technologies we currently leverage include:

  • Object oriented PHP with ADOdb abstraction layer
  • MySQL
  • Linux based server admin
  • GitHub
  • AWS
  • Stripe and Paypal payment processing
  • LESS CSS Framework
  • Node, jQuery, Vue.js

No current openings.

Marketing Team

At Proper Cloth, we’re on a mission to create the world’s next great luxury brand. A brand with all the attention to detail, quality and exceptional customer service that you’d expect from a heritage luxury brand, but built on a platform of technology, leveraging custom fit, and made-to-order for a superior customer experience. We look up to companies like Tesla and Apple that have combined technology and design for beautiful, functional products, as well as the great menswear brands and retailers of the past. We’ve worked hard to create the best-in-class men’s custom shirt offering in the world, but we need to spread the word. It takes a great marketing team to help explain why what we do is so special. At Proper Cloth our in-house marketing team focuses on generating positive brand awareness, driving new customer acquisition, and continuing to engage with existing clients. Our approach to marketing is a fascinating blend of quantifiable, data-driven analysis, and creative, qualitative thinking.

Summer 2025 Influencer Marketing Intern

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Description:

Proper Cloth is a fast-growing New York based start-up that is changing the way men buy clothes online. Custom fit, made to order clothing are our specialty and we're committed to being the absolute best at what we do. With an advanced ecommerce technology platform and state of the art on-demand manufacturing, Proper Cloth makes perfect fitting custom dress clothing as easy and affordable as off-the-rack. Named GQ magazine's "Favorite Online Shirtmaker" we've also been featured in the Financial Times, Esquire, Wired, Men's Journal, Monocle and the New York Times.

We are looking to hire a motivated, passionate, and innovative Influencer Marketing Intern to join our dynamic team. Our Influencer program has been growing successfully over the past few years, and we are looking to continue its growth and effectiveness. As a member of the Public Relations team, you will be vital in our efforts of raising awareness to the brand through influencer on-boarding and celebrity seedings, to overall awareness analysis and data compilation. You’ll learn the in-and-outs of custom clothing, influencer marketing, and more.

Requirements:
  • Current Student or recent Graduate with background in Public Relations, Marketing, or similar
  • A good understanding of social media and trends
  • Proficient in Excel and Powerpoint
  • Strong communication skills
  • Interest in Men’s Fashion
  • Social Media presence is a plus
  • Availability for the Summer - 12-14 Weeks
What You'll Do:
  • Research and onboard new influencers
  • Assist with ideas and creative briefs for campaigns
  • Aid the team in compiling data and overall progress
  • Help continue building new and effective strategies
Who you are:
  • A hard worker who will do what it takes to get the job done
  • High energy, friendly, and compassionate
  • Smart and well-organized – able to multitask effectively
  • Positive and eager to learn!
  • Motivated to be your best self every day
Benefits:
  • Paid Internship ($20/hr)
  • Catered Lunches
Other Details:
  • Able to work 2-3 days a week
  • Work most days out of our NYC office in Soho
  • Internship is a minimum of 12 weeks

Apply Here

Operations Team

An ecommerce business like ours has many moving parts and it’s the operations team that holds it all together: making sure items ship on time, products stay in stock, and inventories stay up to date. New products are constantly arriving from all over the world and being prepped for launch. Orders are shipping out to customers daily. With our volume steadily increasing there are always new challenges. We’re working hard to expand our custom shirt service to a global customer base and to add a range of new product types and are expanding the operations team to help do that.

No current openings.

Product Team

At Proper Cloth, we get excited about beautiful clothes. Fabrics, shapes, colors and patterns. Drape and structure. Silhouettes and subtle details. We aspire to create some of the worlds greatest clothing and we have a small internal team dedicated to developing new fabrics and styles.

No current openings.