You’ve carefully evaluated your test shirt or alteration and you’re ready to request the balance of your shirt order. If you’re totally happy with the fit, or if you only want to make minor changes to the size, you can go ahead and process the shirts on hold.
- Log into your account
- From the top right menu (under your name) select “Orders History”
- Click the “Order Details” link next to your original order number
- Click the “Request Balance” button
Rest assured, you’ll still have a chance to review the details of your shirts on hold. You’ll be able to update fabrics, collars, cuffs, and other style details for each shirt before completing the request process. Finally, you’ll also be able to review your shipping address and delivery preferences to ensure you balance shirts arrive where and how you want.