{"id":6499,"date":"2023-06-16T11:09:55","date_gmt":"2023-06-16T15:09:55","guid":{"rendered":"https:\/\/propercloth.com\/reference\/?p=6499"},"modified":"2025-07-30T11:52:29","modified_gmt":"2025-07-30T15:52:29","slug":"how-to-request-a-remake","status":"publish","type":"post","link":"https:\/\/propercloth.com\/reference\/how-to-request-a-remake\/","title":{"rendered":"How to Request a Remake"},"content":{"rendered":"\n<p>We want you to love each and every one of your Proper Cloth pieces. If something needs to change, whether that be the fabric, the design, or the fit, you can request up to two free remakes of your first custom shirt, casual pant, jacket, and dress pant. Below you&#8217;ll find the steps you should take to decide if you need a remake, and how to request it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-step-1-wash-the-garment\">Step 1: Wash the Garment<\/h2>\n\n\n\n<p><strong>For Shirts: <\/strong>We strongly encourage you to <a rel=\"noreferrer noopener\" href=\"https:\/\/propercloth.com\/reference\/how-to-wash-a-dress-shirt\/\" target=\"_blank\">wash your shirt<\/a> once (or even twice) before deciding how they fit. By no means will this invalidate our return policy or prevent us from doing a remake in the future.<\/p>\n\n\n\n<p><strong>For Casual Pants: <\/strong>All of our Casual Pants are garment washed before they leave the factory so most shrinkage should have already happened once you receive them, but if you\u2019re worried about shrinkage you can certainly wash them yourself to be sure.&nbsp;<\/p>\n\n\n\n<p><strong>For Tailored Clothing: <\/strong>We don\u2019t recommend dry cleaning your Tailored Clothing (suits, dress pants, and jackets\/sport coats) before evaluating the fit. This is typically something to do once a season or as needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-step-2-give-it-a-wear\">Step 2: Give It a Wear<\/h2>\n\n\n\n<p>It\u2019s important to try your garment on the way you plan to wear it in the real world. This will help you understand if it\u2019s the right fit to match the rest of your wardrobe.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Try a shirt with a tie or without a tie, open collar or buttoned all the way up, tucked in or untucked, with slim-fitting dress pants or with looser-fitting casual pants.<\/li>\n\n\n\n<li>Try Casual Pants with a shirt tucked in or untucked, with sneakers, loafers, or boots, with or without a jacket.<\/li>\n\n\n\n<li>Try a suit with a shirt tucked in, with or without a tie, and with shoes.<\/li>\n<\/ul>\n\n\n\n<p>How you wear the garment, and what you wear it with, will make a big difference in how it looks and how you feel in it, so try to make your test wear as real as possible.&nbsp;<\/p>\n\n\n\n<p>For purposes of evaluating the fit, you\u2019re free to wear the garment for a full day or two. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-step-3-determine-what-needs-to-change\">Step 3: Determine What Needs to Change<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-option-1-conduct-your-own-fit-assessment\"><strong>Option 1: Conduct Your Own Fit Assessment<\/strong><\/h3>\n\n\n\n<p>If your garment is close to perfect and you\u2019re confident you know what needs to change, you can <a rel=\"noreferrer noopener\" href=\"https:\/\/propercloth.com\/reference\/how-to-evaluate-your-casual-pant-fit\/\" target=\"_blank\">conduct your own fit assessment<\/a> and request a remake yourself without any assistance.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a target=\"_blank\" href=\"https:\/\/propercloth.com\/reference\/how-to-evaluate-your-casual-pant-fit\/\" rel=\"noreferrer noopener\">How to Assess the Fit of Your Casual Pants<\/a><\/li>\n\n\n\n<li><a target=\"_blank\" href=\"https:\/\/propercloth.com\/reference\/advance-tips-for-tailored-jacket-fit\/\" rel=\"noreferrer noopener\">Advanced Tips for Tailored Jacket Fit<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/propercloth.com\/reference\/advanced-tips-for-the-perfect-trouser-fit\/\" target=\"_blank\">Advanced Tips for the Perfect Dress Pant Fit<\/a><\/li>\n<\/ul>\n\n\n\n<p>Request your remake by going to your <a rel=\"noreferrer noopener\" href=\"https:\/\/propercloth.com\/account\/orders\/\" target=\"_blank\">Order History<\/a>, clicking on the order in question, and then clicking the \u201cRequest a Remake\u201d button. Then, follow the prompts to specify the size, style, or fabric changes you want to make, confirm your shipping address, and submit the remake request.&nbsp;<\/p>\n\n\n\n<p>Note that for jackets and pants, not all changes require a full remake. If the adjustments to your jacket or pant sizes are minor, it may make more sense to have them altered locally by a tailor, which we\u2019re happy to reimburse with store credit. Guidance for having your <a href=\"https:\/\/propercloth.com\/reference\/how-to-have-your-tailored-clothing-altered-locally\/\">Proper Cloth garments altered locally<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-option-2-submit-a-fit-advice-request\"><a href=\"https:\/\/propercloth.com\/account\/fit-advice\"><strong>Option 2: Submit a Fit Advice<\/strong> <strong>Request<\/strong><\/a><\/h3>\n\n\n\n<p> If you\u2019re not loving how the garment fits but aren&#8217;t sure of what needs to change, we are more than happy to assist!<\/p>\n\n\n\n<p><a href=\"https:\/\/propercloth.com\/account\/fit-advice\">Head to the Fit Advice Request section of your account<\/a> to upload fit photos, along with comments about what you like and dislike about the fit. Tips for <a href=\"https:\/\/propercloth.com\/reference\/submit-fit-photos\/\">how to submit great fit photos<\/a>.<\/p>\n\n\n\n<p>After we review your photos and notes, we\u2019ll respond to the Fit Advice Request with our size change recommendations saved to a new profile for your convenience. From there, our Customer Experience Team will guide you through the remake process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-option-3-schedule-a-showroom-appointment\"><strong>Option 3: Schedule a Showroom Appointment <\/strong><\/h3>\n\n\n\n<p>Another way to get fit advice and request a remake is to visit one of our physical locations in New York, Washington D.C., or Chicago. <a href=\"https:\/\/propercloth.com\/showrooms\">Schedule an in-personal consultation<\/a>. To make the most of your in-person consultation we suggest:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bring (or wear) the garment you purchased to your appointment. If you wear it, bring a spare to wear home so you can leave your purchased garment with us when you\u2019re done.<\/li>\n\n\n\n<li>Wear the style of pants\/jacket\/shirt and shoes you will typically plan to wear with the garment.&nbsp;<\/li>\n\n\n\n<li>If you have another garment that you like the fit of better, bring that along.<\/li>\n<\/ul>\n\n\n\n<p>At your in-person consultation, we will review your fit together and discuss what to change. You will also be able to try on other garments we have in the showroom, or shop for other items entirely.<\/p>\n\n\n\n<p>After (or during) your consultation, your fit specialist will process your complimentary remake for you.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-step-4-return-your-garment\">Step 4: Return Your Garment<\/h2>\n\n\n\n<p>After you\u2019re finished evaluating the fit of your garment and your complimentary remake has been processed, we ask that you return the garment through our <a href=\"https:\/\/propercloth.com\/returns\">Returns Portal<\/a>. US orders should have a complimentary return label included. Alternatively, you can process a return by dropping off your garment at one of our <a href=\"https:\/\/propercloth.com\/showrooms\">showrooms<\/a>. Guidance for <a href=\"https:\/\/propercloth.com\/reference\/how-to-return-a-product\/\">returning garments to Proper Cloth<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want you to love each and every one of your Proper Cloth pieces. If something needs to change, whether that be the fabric, the design, or the fit, you can request up to two free &hellip; <a aria-label=\"Read full article\" class=\"read-more\" href=\"https:\/\/propercloth.com\/reference\/how-to-request-a-remake\/\">Read <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16],"tags":[1307,1443],"prod-type_taxonomy":[],"class_list":["post-6499","post","type-post","status-publish","format-standard","hentry","category-general","tag-remake","tag-request-remake"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Request a Remake - Proper Cloth Help<\/title>\n<meta name=\"description\" content=\"Get the perfect fit with Proper Cloth. 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