We are dedicated to helping you get the perfect Tailored Clothing fit, and to support that we provide each customer up to two complimentary jacket remakes and up to two complimentary dress pant remakes, as well as credit for local tailoring.<\/span>\u00a0More about Proper Cloth’s Perfect Fit Guarantee<\/a>.<\/span><\/span><\/p>\n It\u2019s important to try out your jacket or pants with the shoes, shirt, jacket, or pants you expect to wear them with. This will help determine if they <\/span>have the right silhouette<\/span> to match the rest of your wardrobe and if the pants are the right length where they meet your shoes.<\/span><\/p>\n There are several ways to request your Tailored Clothing remake:\u00a0<\/span><\/p>\n If your tailored jacket and\/or pants are close to the right fit and you\u2019re confident you know what needs to change, you can conduct your own fit assessment and request a remake yourself without any assistance.<\/p>\n Request your remake by going to your Order History<\/a> and clicking the button \u201cRequest a Remake\u201d in the Tailored Clothing section of the page. Then follow the prompts to specify the size or style changes you want to make to either (or both) the jacket\/pants, confirm your shipping address, and submit the remake request.\u00a0<\/p>\n\n\n If you\u2019re not loving how the garment fits but aren’t sure of what needs to change, we are more than happy to assist!<\/p>\n\n\n\n Head to the Fit Advice Request section of your account<\/a> to upload fit photos, along with comments about what you like and dislike about the fit.<\/p>\n\n\n\n After we review your photos and notes, we\u2019ll respond to the Fit Advice Request with our size change recommendations saved to a new profile for your convenience. From there, our Customer Experience Team will guide you through the remake process.<\/p>\n\n\n Another way to get fit advice and request a remake is to visit one of our physical locations in New York. <\/span>Book an in-person appointment<\/a> through our online schedule. <\/span>To make the most out of your in-person consultation we suggest:<\/span><\/p>\n At your in-person consultation, we will review your fit together and discuss what to change. You will also be able to try on other standard size jackets and pants we have in the showroom, or shop for other items entirely.<\/span><\/p>\n During or after your consultation is complete<\/span>, your fit specialist will process your complimentary remake for you.\u00a0<\/span><\/p>\n After you\u2019re finished evaluating the fit of your garments and your complimentary remake has been processed, we ask that you return your tailored clothing to one of our locations in New York<\/span> (in<\/span> person or via mail). To mail your garment back, you can reuse the original packaging. A return shipping label will have been included in your original delivery. If mailing the garments back, please send to this address:<\/span><\/p>\n Proper Cloth – Returns<\/p>\n 495 Broadway, 6th\u00a0Floor<\/p>\n New York, NY 10012<\/p>\n Not all changes require a full remake. If the adjustments to your Tailored Clothing sizes are minor, it may make more sense to have them altered locally by a tailor<\/span>, which we\u2019re happy to reimburse<\/span> with store credit.\u00a0<\/span><\/p>\n Alterations that could make sense to do with a local tailor include:\u00a0<\/span><\/p>\n Having your garments altered locally is up to you. We don\u2019t have specific tailors to recommend. If you don\u2019t have a tailor that you trust, try searching online for one in your area with a good reputation. When you meet with them, you can usually tell them exactly what you want to change, or you can put the garments on with them and together determine what alterations make sense.<\/span><\/p>\n We strongly encourage you to take note of what changes your tailor makes to the garments so that you can update your <\/span>saved sizes<\/a><\/span> for future orders.<\/span> Our support team is always happy to help update your profile for you.<\/span><\/p>\n In some cases, having your garments altered locally can be faster than requesting a full remake. Check here for <\/span>current delivery times<\/a><\/span> for Tailored Clothing remakes<\/span> (remakes<\/span> have the same delivery times as new orders).<\/span><\/p>\n Once you\u2019ve had the alterations done, email a photo of the receipt along with the Proper Cloth order number to <\/span>contact@propercloth.com<\/a><\/span>. We\u2019re happy to reimburse<\/span> (as<\/span> store credit) up to $125 for a suit, $75 for a jacket, $50 for dress pants, and $30 for casual pants. \u00a0<\/span><\/p>\n Getting the Perfect Fit We are dedicated to helping you get the perfect Tailored Clothing fit, and to support that we provide each customer up to two complimentary jacket remakes and up to two complimentary dress … Read Requesting a Tailored Clothing Remake<\/h1>\n
Step 1: Wear Your New Garments<\/h2>\n
Step 2: Request the Tailored Clothing Remake<\/h2>\n
\u200b\u200bOption 1: Conduct Your Own Fit Assessment<\/strong><\/h3>\n
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Option 2: Request Fit Advice from Proper Cloth<\/h3>\n\n\n\n
Option 3: Schedule a Showroom Appointment (New York Only)<\/strong><\/h3>\n
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Step 3: Return Your Tailored Clothing<\/h2>\n
Having Your Tailored Clothing Altered Locally<\/h1>\n
Dimensions That Can Be Altered by a Tailor<\/h2>\n
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Finding a Tailor and Completing Alterations<\/h2>\n
Important: Note the Size Changes<\/h2>\n
A Potentially Faster Alternative<\/h2>\n
Requesting Tailoring Credit\/Reimbursement<\/h2>\n