Our Perfect Fit Guarantee allows customers a free alteration or remake of a shirt with updated size, style, and/or fabric specifications. After completing the alteration request process online (available in the Order History/Order Details section of your Proper Cloth account), customers should mail their shirt to the following address:
Proper Cloth – Returns
495 Broadway, 6th Floor
New York, NY 10012
It’s not necessary to use any special packaging or shipping method. Whichever shipping method is most convenient for you will be fine. Proper Cloth does not provide return postage.