Our Perfect Fit Guarantee allows customers a free alteration or remake of a shirt with updated size, style, and/or fabric specifications. After completing the alteration request process online (available in the Order History/Order Details section of your Proper Cloth account), customers can use the free USPS return shipping label included in your order to mail your original shirt back to us in New York.
If you’re reusing the box your Proper Cloth order arrived in, be sure to either remove the original postage information or apply the USPS label on top of the original.
Proper Cloth – Returns
495 Broadway, 6th Floor
New York, NY 10012