How to Return Products and Accessories for a Refund or Store Credit

If you’re not 100% satisfied with an item, whether it’s a matter of fit, fabric or style, you may return it for a full refund or store credit, subject to our return policy.

1.) Email us the return details

Send us an email providing the following information:

  • Order number
  • Specify refund or store credit
  • (Optional) Reason for return

2.) Mail the item back to us (free US return shipping!)

Use the free USPS return shipping label included in your order to mail your original shirt back to us in New York.

If you’re reusing the box your Proper Cloth order arrived in, be sure to either remove the original postage information or apply the USPS label on top of the original.

Proper Cloth

495 Broadway, 6th Floor

New York, NY 10012

Click here for the full Return Policy.