How to Request Tailored Clothing On Hold

You’ve carefully evaluated your suit, jacket, or dress pants and you’re ready to request the balance of your order. If you’re totally happy with the fit, or if you only want to make minor changes, you can go ahead and request the items still on hold.

  1. Log into your account
  2. From the top right menu (under your name) select Order History
  3. Click the “Order Details” link next to your original order number
  4. Click the “Request On Hold Items” button

Rest assured, you’ll still have a chance to review the details of your pants on hold. You’ll be able to update buttons, pockets, hems, and other style details for each garment before completing the request process. Note that you will not be able to change the fabric. Finally, you’ll also be able to review your shipping address and delivery preferences to ensure your items arrive where and how you want.