How to Request Casual Pants On Hold

You’ve carefully evaluated your casual pants and you’re ready to request the balance of your order. If you’re totally happy with the fit, or if you only want to make minor changes, you can go ahead and process the casual pants still on hold.

  1. Log into your account
  2. From the top right menu (under your name) select Order History
  3. Click the “Order Details” link next to your original order number
  4. Click the “Request On Hold Items” button

Rest assured, you’ll still have a chance to review the details of your pants on hold. You’ll be able to update buttons, pockets, the hem, and other style details for each pair before completing the request process. Note that you will not be able to change the fabric. Finally, you’ll also be able to review your shipping address and delivery preferences to ensure your pants arrive where and how you want.