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Shipping & Returns

Free US Shipping. See delivery times for all products and countries.

Free 60-Day Returns. If you’re not entirely happy with your item, return it free of charge within 60 days for a full refund. See full Return & Remake Policy.

Final Sale. This item is final sale and cannot be returned. See full Return & Remake Policy.

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FAQs

Do you offer rush delivery?

Rush delivery is not available for custom made products. With ready-to-wear and stocked products, we have a little more flexibility.

More details on our Shipping services here.

How long does it take to receive a 'Pre-Order' item?

Pre-Order products generally take at least a few weeks to deliver. The expected delivery date is provided in the Product Info section once you select a size.

Currently, the email receipt for your Pre-Order product will feature our ~1 week Stocked Product delivery estimate. We are working to fix this unique messaging problem.

A follow-up message clarifying the delivery date will be provided when the pre-order purchasing window closes. Finally, tracking details will be provided as soon as the items finish production and are prepared for shipment to your address.

How long does it take to receive a 'Stocked Product' order?

Stocked Products (ie. items in-stock at our offices) such as outerwear, scarves, ties, and sweaters generally take about one week to deliver.

Physical gift certificates take about one week to deliver, too.

Still have a question? Get in touch or start a chat

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Size Guide Italian Merino Aran Turtleneck Sweater
Shown in inches
XS
S
M
L
XL
2XL
US / EU
36 / 46
38 / 48
40 / 50
42 / 52
46 / 56
50 / 60
Weight
115 – 145
135 – 165
155 – 185
175 – 205
200 – 235
235 – 275
Height
5' 3" – 5' 11"
5' 4" – 6' 0"
5' 6" – 6' 2"
5' 8" – 6' 4"
5' 8" – 6' 4"
5' 8" – 6' 4"
Sleeve Length
31.5
32.2
33.0
34.0
34.5
35.0
Shoulder Width
16.3
16.9
17.5
18.5
19.5
20.5
Chest Width
19.5
20.5
21.5
22.5
24.5
26.5
Body Length
25.0
25.7
26.5
27.5
28.5
29.5
Sleeve Width
7.0
7.4
7.8
8.2
8.9
9.6

Sleeve length is measured from the centerback neck seam to the sleeve cap and then down to the sleeve opening

Shoulder width is measured from seam to seam at the sleeve cap

Chest width is measured 1" below the armpit from side seam to side seam

Body length is measured from the shoulder and neck seam interaction to the bottom front hem opening

Sleeve width is measured from underarm seam to outer edge at sleeve opening

It may be helpful to compare these product measurements to those of a similar garment you already own

Size Guide Italian Merino Aran Turtleneck Sweater
Shown in inches
XS
S
M
L
XL
2XL
US / EU
36 / 46
38 / 48
40 / 50
42 / 52
46 / 56
50 / 60
Weight
115 – 145
135 – 165
155 – 185
175 – 205
200 – 235
235 – 275
Height
5' 3" – 5' 11"
5' 4" – 6' 0"
5' 6" – 6' 2"
5' 8" – 6' 4"
5' 8" – 6' 4"
5' 8" – 6' 4"
Sleeve Length
31.5
32.2
33.0
34.0
34.5
35.0
Shoulder Width
16.3
16.9
17.5
18.5
19.5
20.5
Chest Width
19.5
20.5
21.5
22.5
24.5
26.5
Body Length
25.0
25.7
26.5
27.5
28.5
29.5
Sleeve Width
7.0
7.4
7.8
8.2
8.9
9.6

Sleeve length is measured from the centerback neck seam to the sleeve cap and then down to the sleeve opening

Shoulder width is measured from seam to seam at the sleeve cap

Chest width is measured 1" below the armpit from side seam to side seam

Body length is measured from the shoulder and neck seam interaction to the bottom front hem opening

Sleeve width is measured from underarm seam to outer edge at sleeve opening

It may be helpful to compare these product measurements to those of a similar garment you already own

Size Guide Italian Merino Aran Turtleneck Sweater
Shown in inches
XS
S
M
L
XL
2XL
US / EU
36 / 46
38 / 48
40 / 50
42 / 52
46 / 56
50 / 60
Weight
115 – 145
135 – 165
155 – 185
175 – 205
200 – 235
235 – 275
Height
5' 3" – 5' 11"
5' 4" – 6' 0"
5' 6" – 6' 2"
5' 8" – 6' 4"
5' 8" – 6' 4"
5' 8" – 6' 4"
Sleeve Length
31.5
32.2
33.0
34.0
34.5
35.0
Shoulder Width
16.3
16.9
17.5
18.5
19.5
20.5
Chest Width
19.5
20.5
21.5
22.5
24.5
26.5
Body Length
25.0
25.7
26.5
27.5
28.5
29.5
Sleeve Width
7.0
7.4
7.8
8.2
8.9
9.6

Sleeve length is measured from the centerback neck seam to the sleeve cap and then down to the sleeve opening

Shoulder width is measured from seam to seam at the sleeve cap

Chest width is measured 1" below the armpit from side seam to side seam

Body length is measured from the shoulder and neck seam interaction to the bottom front hem opening

Sleeve width is measured from underarm seam to outer edge at sleeve opening

It may be helpful to compare these product measurements to those of a similar garment you already own

Size Guide Italian Merino Aran Turtleneck Sweater
Shown in inches
XS
S
M
L
XL
2XL
US / EU
36 / 46
38 / 48
40 / 50
42 / 52
46 / 56
50 / 60
Weight
115 – 145
135 – 165
155 – 185
175 – 205
200 – 235
235 – 275
Height
5' 3" – 5' 11"
5' 4" – 6' 0"
5' 6" – 6' 2"
5' 8" – 6' 4"
5' 8" – 6' 4"
5' 8" – 6' 4"
Sleeve Length
31.5
32.2
33.0
34.0
34.5
35.0
Shoulder Width
16.3
16.9
17.5
18.5
19.5
20.5
Chest Width
19.5
20.5
21.5
22.5
24.5
26.5
Body Length
25.0
25.7
26.5
27.5
28.5
29.5
Sleeve Width
7.0
7.4
7.8
8.2
8.9
9.6

Sleeve length is measured from the centerback neck seam to the sleeve cap and then down to the sleeve opening

Shoulder width is measured from seam to seam at the sleeve cap

Chest width is measured 1" below the armpit from side seam to side seam

Body length is measured from the shoulder and neck seam interaction to the bottom front hem opening

Sleeve width is measured from underarm seam to outer edge at sleeve opening

It may be helpful to compare these product measurements to those of a similar garment you already own