How are custom dress shirts shipped?
Custom dress shirts are shipped directly to clients in the United States, Canada and the European Union via FedEx. For clients in other countries we will first ship the shirts to our headquarters in New York and then forward them on to other countries.
How are other products shipped?
Jackets, ties, accessories and fabric samples are generally shipped via USPS to addresses in the United States, Canada and Australia, and DHL to addresses in other countries.
What countries do you ship to?
We currently ship to over 40 countries. Click here
to see the full list of countries and their corresponding delivery times and shipping prices. Above delivery times and shipping charges are based on shipping to addresses in United States
Shipping to Hawaii, Puerto Rico & Guam
Orders shipping to Hawaii, Puerto Rico or Guam will be quoted a higher shipping charge and a slower delivery time than orders shipping to the Continental United States. We totally understand that Hawaii, Puerto Rico and Guam are part of the United States. We're very sorry for the inconvenience this causes folks living in these locations.
How do you handle European Union VAT (Value Added Tax)?
For orders shipping to the European Union, we will collect 20% VAT right at checkout. This allows us to deliver shirts and other products directly to your door, saving you any trouble of having to go to pick things up from the post office and pay additional charges then.
Is it possible to rush a delivery?
Rush delivery is generally not available for custom dress shirts. With other products such as ties, jackets and accessories we will have a little more flexibility. Contact us
for special situations.
How do I track an existing order?
If you have already placed an order, you can check the status of the order by signing into your account and going to the order history page.