How to Return Shirts for a Refund or Store Credit

If you’re not 100% satisfied with your shirt, whether it’s a matter of fit, fabric or style, you may return it for a full refund or store credit, subject to our return policy.

1.) Email us the return details

Send us an email providing the following information:

  • Order/Shirt ID number (e.g. AC123456b)
  • Specify refund or store credit
  • (Optional) Reason for return

2.) Mail the shirt back to us (free US return shipping!)

Use the free USPS return shipping label included in your order to mail your shirt back to us in New York.

If you’re reusing the box your Proper Cloth order arrived in, be sure to either remove the original postage information or apply the USPS label on top of the original.

Proper Cloth

495 Broadway, 6th Floor

New York, NY 10012

Click here for the full Return Policy.