How to Return Products and Accessories for a Refund or Store Credit

If you’re not 100% satisfied with an item, whether it’s a matter of fit, fabric or style, you may return it for a full refund or store credit, subject to our return policy.

1.) Email us the return details

Send us an email providing the following information:

  • Order number
  • Specify refund or store credit
  • (Optional) Reason for return

2.) Mail the item back to us

Please use the courier of your choice and mail the item to:

Proper Cloth – Returns

495 Broadway, 6th Floor

New York, NY 10012

It’s not necessary to use any special packaging or shipping method, as long as the item(s) arrive in good condition. Whichever shipping method is most convenient for you will be fine. Proper Cloth does not provide return postage.

Click here for the full Return Policy.