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CUSTOMER REVIEWS (REALTIME, UNFILTERED, HONEST)
Based on  7,433   reviews:
97%  of customers say they will order from Proper Cloth again.
Yes
No
DATE PURCHASED COMMENTS RATINGS
July 22,
2014 12:01am
Take the time and send the first shirt back if it doesn't fit correctly, take the time to get your fit correct
Would you order again? YES
Cowes, Victoria
4/5
Website
4/5
Fabric
5/5
Construction
3/5
Fit
5/5
Service
July 21,
2014 10:23pm
I have bought seven shirts so far and would only return two if I had the opportunity. One shirt I beat up until my elbow ripped a hole in it -- very light material. And the other was an experimental size and pattern that was more of an impulse buy than a diligent decision.
Would you order again? YES
Jersey City, NJ
5/5
Website
3/5
Fabric
4/5
Construction
4/5
Fit
5/5
Service
July 21,
2014 7:10pm
Still not best fit
Would you order again? YES
San Francisco, CA
4/5
Website
4/5
Fabric
4/5
Construction
4/5
Fit
5/5
Service
July 21,
2014 3:46pm
I would tell someone not to expect a perfect shirt the first time since there are so many options. But after they try it on, make a few adjustments, and really dial in their size it's probably the best shirt buying experience they could have.
Would you order again? YES
Albuquerque, NM
5/5
Website
4/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 21,
2014 12:51pm
Excellent customer service. My advice, have someone measure you, order the shirt, then send photos wearing the shirt and dial in your measurements, then - customize shirt, order, receive, laundry, wear, repeat!
Would you order again? YES
Colorado Springs, CO
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 21,
2014 9:35am
This was my second large order placed. Worked out very well, though I did forget to order pockets on my shirt. I hadn't remembered that the default option was no pocket. But the shirts still turned out well.
Would you order again? YES
Friendswood, TX
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 21,
2014 9:26am
Try to go in for a measurement - makes the end product even better.
Would you order again? YES
New York, NY
4/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 21,
2014 5:51am
Good experience. My shirt was remade until it fit well for no extra cost.
Would you order again? YES
New York, NY
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 11:30pm
Great stuff.
Would you order again? YES
CAMBRIDGE, MA
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 8:43pm
as I often say, excellent website, customer service and fit and finish
Would you order again? YES
Bourbonnais, IL
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 8:40pm
The ease of working with the website and the quality of the shirts are outstanding!
Would you order again? YES
Bourbonnais, IL
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 8:03pm
The number of options for customization are really amazing. One thing to be careful about is the options for the plackets. If you're getting a soft collar and soft cuffs for a casual shirt, you'll want to pair it with a soft placket. This option is not the easiest to find, but make sure you do.
Would you order again? YES
Somerville, MA
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 6:34pm
Some of the fabrics were a little thin compared to other shirts I own. However, I ordered a thicker fabric to negate this. The overall experience was easy, quick, and a lot of fun! The shirts fit very well.
Would you order again? YES
North Haledon, NJ
5/5
Website
4/5
Fabric
5/5
Construction
4/5
Fit
5/5
Service
July 20,
2014 6:18pm
Fantastic!
Would you order again? YES
New York, NY
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 20,
2014 2:18pm
I'm still not convinced the fit is as good as it should be after two fittings.
Would you order again? YES
New York, NY
4/5
Website
4/5
Fabric
4/5
Construction
3/5
Fit
4/5
Service
July 20,
2014 1:54pm
I needed two quality white, French cuff, dress shirts for my wedding and was having difficulty finding an option that had the quality to match my suit, while simultaneously not breaking the bank (Weddings can sure add up!). I heard about Proper Cloth on a few review sites that all gave the company excellent reviews. Further investigation didn't bring up any significant concerns so I decided to order one shirt as a test. I was a little leery about providing my own measurements, but the video tutorials and instructions were quite clear. The free alteration on your first shirt was also a huge factor in making me more comfortable in making the order; although I didn't end up needing it. My fit ended up being pretty close to spot on. I think I would like the collar to be 1/4" larger, and I should have got a watch allowance included. The yoke was also perhaps a hair too wide, but all-in-all these were so minor that I'm not considering sending it back. I ordered a White Oxford 100s cloth that ended up not looking quite what I expected - the texture wasn't as fine as I was hoping for, but I still quite liked it and plan to use the shirt on my wedding. As it will be very hot, I will be ordering another shirt to swap to after I sweat through the first. Ordering my first shirt was painless and the end result was excellent, and only a shade away from a perfect fit. I definitely recommend taking the time to look through the available fabric options when customizing your shirt.
Would you order again? YES
Burnaby, Birtish Columbia
5/5
Website
4/5
Fabric
5/5
Construction
4/5
Fit
5/5
Service
July 19,
2014 11:14pm
I created a new set of measurements, then went to a fabric I had bookmarked and ordered it with those measurements. For some reason, the page never took me through picking out a collar and cuffs and yoke and the like! The shirt arrived with a Presidential Spread collar, which was not at all what I wanted. Fortunately, customer service was extremely understanding. I returned the shirt and they took my order over the phone and got exactly what I wanted started the same day.
Would you order again? YES
Los Altos, CA
2/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 9:52pm
I am extremely impressed with the entire Proper Cloth experience. Having purchased a number of made to measure shirts from a competitor website, I can say that PC is superior in every way. From the website, to the selection, to the fabric and construction quality, to the exactness of the measurements, to the customer service (conversation on the phone), PC is the best place to get a high quality, perfect fitting shirt for a reasonable price.
Would you order again? YES
Houston, TX
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 7:28pm
Great fabrics, this mill is one the best for price and value.
Would you order again? YES
marina del rey, CA
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 7:26pm
Love this fabric , I had the shirt made with the president spread collar and two button mother of pearl, French front.
Would you order again? YES
marina del rey, CA
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 3:33pm
Measure twice! Great experience.
Would you order again? YES
Calgary, Alberta
4/5
Website
5/5
Fabric
4/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 12:15pm
They made it very easy.
Would you order again? YES
New York, NY
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 11:51am
Some of the measurements were off. My sleeve width was supposed to be 8.25" but the shirt showed up with sleeve width of 8". The alteration page should provide a section for comments. All it allows me to do is change the numbers whereas in my case if my shirt was made properly with the numbers I requested it probably would have fit perfectly. In view of that, I am not sure how I should go about requesting an alteration.
Would you order again? YES
Chicago, IL
5/5
Website
5/5
Fabric
5/5
Construction
3/5
Fit
4/5
Service
July 19,
2014 10:23am
Once your measurements are dialed in, the whole experience is the most convenient I have had. The level of customization available is also very extensive. Excellent fabric and craftsmanship.
Would you order again? YES
New York, NY
5/5
Website
5/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
July 19,
2014 9:26am
Amazing fit and really helpful in-store measuring
Would you order again? YES
New York, NY
5/5
Website
4/5
Fabric
5/5
Construction
5/5
Fit
5/5
Service
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