Proper Cloth Careers

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Here at Proper Cloth, we’re always working toward the Perfect Fit. From our custom garments, to our tech, to our customer service - we want to be the best in the business. Having the most fun while doing it is an added perk! Do you think you’d be a perfect fit on our team? We’re always looking for great folks to join us.

Our Values  🎯

We value collaboration, honesty, empathy, and excellence for excellence’s sake. No task is too small or too big, and if we’re going to do something, we want to do it to the highest possible standard. Above all, we treat everyone with respect, and everyone’s big ideas are encouraged. If this sounds like you, you’ll fit in great here.

Career Development  💪

We are serious about everyone’s personal and professional growth. Not only do we give our people the opportunities to build new skillsets, we give them the tools as well. From lunch-and-learn trainings, to one-on-one coaching sessions, we know that our people are our greatest asset and are proud to invest our time and resources into taking them to the next level.

We Have Fun  🎉

We like to work hard! And we reward hard work with some of the best perks around: Catered lunches, a stocked kitchen, cold brew and kombucha on tap, a clothing allowance (shirts, shirts, and more shirts!), monthly team outings, full health benefits, and competitive PTO. Oh, and did we mention? We’re a dog-friendly office!

Equal Opportunity Employer  ⚖️

This should go without saying, but to be absolutely clear, we are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We are committed to hiring the best people regardless of gender, sexual orientation, age, race, color, religion, disability, Veteran status, marital status, gender identity, and citizenship.

Our Positions

Engineering Team

From the beginning, great engineering has been core to Proper Cloth. Our ecommerce platform is built from the ground up to support totally custom, made-to-order clothing. We also build tools to automate and streamline business operations, and to analyze data for smarter decision-making. We’re a small, core team building and continuously releasing new features and updates every day. We’re looking for extremely capable engineers that bring new expertise and ideas to the table.

Many ecommerce platforms exist. What makes Proper Cloth’s unique is that it’s built from the ground up to support totally custom, made-to-order clothing. It’s this element of custom that makes what we’re building so powerful: we can quite literally produce a shirt in any style and any size. Quickly and cost effectively. Perfect fit becomes a reality and user experiences become truly personalized. Through it all we generate and collect data about fit and style preferences that other ecommerce companies can only dream of. We’ve only just begun to scratch the surface of what’s possible.

With so many options, custom clothing can easily become overwhelming. It takes an intuitive, multi-layered front-end design to keep it simple and user friendly for novices, yet flexible for experts. Complex, data powered algorithms make custom sizing a snap. Sophisticated business process flows enable customers to help themselves without assistance. Powerful backend systems keep our operations team lean. Extensive use of data analytics and optimization help us continuously refine and improve our marketing, user experience and even physical products.

Some of the features and tools we’ve built include:

  • Custom shirt configurator
  • Custom size prediction algorithms
  • Wishlist management
  • Custom size management
  • Custom shopping cart and checkout
  • Custom CRM and CMS
  • Order management tools
  • Fraud detection
  • Business analytics tools
  • Continuous feedback systems

Some of the technologies we currently leverage include:

  • Object oriented PHP with ADOdb abstraction layer
  • MySQL
  • Linux based server admin
  • GitHub
  • AWS
  • Stripe and Paypal payment processing
  • LESS CSS Framework
  • Node, jQuery, Vue.js

Senior Product Manager

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Position Overview:

As a Senior Product Manager, you will operate as an interface between the end customer and the engineering team, translating customer needs into technical requirements. You will work closely with engineering to develop and update features to our ecommerce platform.  In this role you will work directly with Seph Skerritt, Proper Cloth’s founder and CEO.

In this role you will be taking complex problems and breaking them down into smaller parts, converting rough ideas and concepts into specific logic and tables. You should be able to explain things in an orderly fashion. While it’s not necessary to be a computer engineer or software developer, you should be able to generally understand how the technology behind Proper Cloth works, how a database is structured, and how technical changes or new features will tie into, or impact our existing platform. 

This position requires someone able to “think like the customer”. You need to be able to put yourself in their shoes and have empathy for their situation. You will develop a thorough understanding of what our customers are trying to do and where they might become confused. With the customer in mind, you will be able to prioritize new feature development. 

The Senior Product Manager will also need to have incredibly high attention to detail. You should be the kind of person that catches mistakes that most other people would miss. Issues may be as small as visual inconsistencies, or rare use-cases where the logic is not 100% correct.  It’s up to you to think through the possible situations that could occur and to confirm that everything is as intended.

REQUIRED
  • Design new product plans (which includes user interface and other implementation decisions) and updates to the product including the plans, requirements, and designs.
  • Work and communicate daily with the engineering team.
  • Communicate with stakeholders (internal & external) to understand their needs and views, and use that information to conceptualize and design new features and updates that are solutions to stakeholder needs. 
  • Define product requirements, features, and specifications based on customer insights and business objectives. 
  • Design and maintain product roadmaps and timelines to ensure timely delivery.
  • Drive product launches and monitor product performance post-launch, gathering and analyzing data to iterate on product improvements and drive business growth.
QUALIFICATIONS
  • Minimum of 5 years of experience in product management, product design, ecommerce related engineering.
  • Demonstrated ability to lead cross-functional teams and drive projects to successful completion in a fast-paced, deadline driven environment. 
  • Excellent communication, presentation, and interpersonal skills. Someone with the ability to influence and collaborate effectively at all levels of the organization. 
BENEFITS
  • Comprehensive health, dental, and vision insurance
  • 401(k) Retirement plan with employer matching
  • One Medical Membership
NOTES
  • Salary range for this role is $150k-$200k. Actual salary may vary based on level, experience, and location.
  • This is a full-time position. We prefer candidates based in New York, but will also consider remote candidates.

Apply Here

Marketing Team

At Proper Cloth, we’re on a mission to create the world’s next great luxury brand. A brand with all the attention to detail, quality and exceptional customer service that you’d expect from a heritage luxury brand, but built on a platform of technology, leveraging custom fit, and made-to-order for a superior customer experience. We look up to companies like Tesla and Apple that have combined technology and design for beautiful, functional products, as well as the great menswear brands and retailers of the past. We’ve worked hard to create the best-in-class men’s custom shirt offering in the world, but we need to spread the word. It takes a great marketing team to help explain why what we do is so special. At Proper Cloth our in-house marketing team focuses on generating positive brand awareness, driving new customer acquisition, and continuing to engage with existing clients. Our approach to marketing is a fascinating blend of quantifiable, data driven analysis, and creative, qualitative thinking.

Summer 2024 Product Styling Internship

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Description

We're looking for a new styling intern to help out with daily e-commerce studio operations starting in June. You'll be working closely with the entire Proper Cloth art team -- assisting stylists, photographers, and editors in various ways. The opportunity will require 3-5 days per week at the Proper Cloth showroom in SoHo for a minimum of 12 weeks and will be paid ($20/hour). Internship is from the week of June 3rd - August 26th.

Responsibilities
  • Preparing products to be photographed for flat images
  • Preparing products to be photographed for looks on figure
  • Assisting with merchandising audits
  • Assisting with on set preparations and tear down
Qualifications
  • Detail oriented and organized
  • Reliable and punctual
  • Positive, energetic attitude
  • Interest in fashion
Other Details
  • This position requires you to be in the office.
  • Internship must be a minimum of 12 weeks
Benefits:
  • Daily catered lunch!

Apply Here

Operations Team

An ecommerce business like ours has many moving parts and it’s the operations team that holds it all together: making sure items ship on time, products stay in stock, and inventories stay up to date. New products are constantly arriving from all over the world and being prepped for launch. Orders are shipping out to customers daily. With our volume steadily increasing there are always new challenges. We’re working hard to expand our custom shirt service to a global customer base and to add a range of new product types and are expanding the operations team to help do that.

Summer 2024 Operations Intern

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We're looking for a new Summer intern to help out with daily operations. You'll be working closely with the entire Proper Cloth team, learning about retail sales, operations, customer service and product design. The opportunity will require 3-5 days per week at the Proper Cloth headquarters in SoHo for a minimum of 13 weeks and will be paid ($20/hour). The estimated timeframe for our Spring internship will be 5/21/24-8/23/24.

Daily Tasks:
  • You'll be working closely with the entire Proper Cloth team, learning about retail sales, operations, customer service and product design
  • Preparing orders for customers
  • Receiving and organizing returned products
  • Cut and organize fabric samples
  • Tracking and management of on-hand inventory
  • Learn how to use all operation platforms
  • Manage return logs
  • Shadow and/or interview employees in other departments throughout the company
  • Assisting in the optimization of operations processes and functions
Learning Opportunities
  • Follow a structured program designed for you!
  • Shadow and/or interview employees in other departments throughout the company
  • Assisting in the optimization of operations processes and functions
  • Work with cross functional teams
  • Work in an open environment where questions are encouraged
Who you are:
  • Strong communication skills
  • Highly organized, detail-oriented
  • Great time management skills and accountability
  • Ability to thrive in fast paced environments
  • Interest in menswear or entrepreneurship
  • Proficient in Google Docs / Microsoft Office
Perks:
  • Daily Catered Lunch

Apply Here

Sales & Customer Experience Team

There’s a good reason we have over 50,000 5-star ratings: our incredible customer experience team. We’re a fun group, full of energy and stories. Every customer experience team member must go through our intensive training program to become an expert on shirting fabrics, styles and how to make a custom shirt fit perfectly. It’s a rigorous program because the customer experience team is standing by to answer the most particular questions about men’s clothing, to provide personalized style advice, to help customers create and tune their custom sizes, and to provide whatever support customers may need.

Showroom Client Advisor (Part Time)

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Description:

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a part time Showroom Client Advisor to assist clients in one of our beautiful showrooms. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment.

Requirements:
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who you are:
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Hourly wage of $30

Apply Here

Showroom Client Advisor (Full Time)

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Description:

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a Showroom Client Advisor to assist clients in one of our two beautiful showrooms. As a Showroom Client Advisor and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will learn all about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly. In this role you will become an expert in menswear and custom clothing, fabrics, shirts, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Client Advisor, this will be your specialty. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by interacting and selling to our high end clientele. This is not a typical retail job running a cash register and folding sweaters - instead you will be immersed in the world of luxury menswear and having fun while doing it. We are open to clients by appointment. This is a salaried position that starts at $56,000 + benefits (see below), but there is ample opportunity for more.

Requirements:
  • Take measurements and assist clients with creating their custom clothing sizes
  • Help clients understand fabrics and design options
  • Provide clients with style advice
  • Help clients make adjustments to their custom garments for a perfect fit
  • Assist clients in placing their orders
  • Ensure showroom is orderly and product well presented
Who you are:
  • Reliable and Punctual
  • A hard worker who will do what it takes to get the job done
  • High energy, friendly, and compassionate
  • Smart and well-organized – able to multitask effectively
  • Motivated to be your best self every day
  • Selling is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits/Perks:
  • Full health benefits
  • Competitive 401(k)
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches and snacks!

Apply Here

Product Team

At Proper Cloth, we get excited about beautiful clothes. Fabrics, shapes, colors and patterns. Drape and structure. Silhouettes and subtle details. We aspire to create some of the worlds greatest clothing and we have a small internal team dedicated to developing new fabrics and styles.

In-House Tailor

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Description

Do you have a keen attention to detail? Are you a highly skilled tailoring specialist? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands in NYC that is also values-driven and has opportunities for growth.

We're looking for a part time in-house tailor to assist clients that come to one of our showrooms. As an in-house tailor, you will be instrumental in representing the Proper Cloth brand and our commitment to excellence. You will learn all about our dress shirt fabrics, garment construction, and our custom suiting.

We strive to deliver an extraordinary shopping experience, and as an in-house tailor you will provide an extra level of service to our customers. We're a small team and the right person has the potential to make a big difference. You’ll be getting hands on experience by providing necessary alterations that will give our customers their best fits in jackets, trousers, casual pants, denim, and some outerwear.

Requirements:
  • Previous experience in alterations
  • Thorough knowledge of basic machines used in alterations.
  • Proficient in sewing and making garments.
  • Keen sense of color perception and fabric types
  • Time management and organizational skills
  • Ability to work in a fast-paced environment
  • Well-developed interpersonal and communication skills
  • Professional appearance and manner
Who you are:
  • Reliable and punctual
  • Positive with a friendly attitude
  • A hard worker who will do what it takes to get the job done
  • Motivated to be your best self every day
  • Attention to detail is one of your key strengths
  • Excited to learn everything there is to know about menswear and Proper Cloth!
Benefits:
  • Generous custom clothing allowance!
  • Employee discount on items beyond clothing allowance
  • Free lunches & snacks
  • Hourly wage of $30

Apply Here